Spacegraph

6. For providers

Claiming your organisation, getting your solutions listed, and handling enquiries from buyers.

If you build space-enabled products, Spacegraph is where cities, agencies, and companies come looking. This guide shows how to claim or set up your organisation, what a free account covers, and what partnership adds.

6.1Claim your existing organisation

Spacegraph catalogues space-enabled solutions from public information, so your company may already have an organisation and listings here. If it does, you don't need to create anything. Claim the organisation that's already there. Signing up with a new organisation would put a second copy of your company on Spacegraph.

  • With a link from our team. If the Spacegraph team has contacted you, the email includes a link to claim your organisation. Open it, create your account or sign in, and accept. If nobody from your company has joined yet, you become the organisation's owner. Colleagues join later through an invitation from you.
  • From your listing. On one of your solution pages, open the More actions menu (the three dots) and choose Claim this Solution. Tell us how you're connected to the company. Our team reviews every claim and emails you the outcome.

Not sure whether your company is listed? Ask us on the contact page before you sign up.

6.2Set up a new organisation

If your company isn't on Spacegraph yet, create a free account. You set up your organisation as part of sign-up.

  1. 1

    Create your account

    Go to sign up and create an account. It takes about a minute.

  2. 2

    Choose your organisation type

    When sign-up asks which best describes your organisation, choose Solution Provider. Then add your organisation's name, website, and sector. If you pick another type by mistake, an owner or admin can change it in your organisation settings.

  3. 3

    Get your solutions listed

    A new organisation starts without listings. Contact us and we'll add your solutions, or become a partner to add and edit them yourself.

6.3Free account and partnership

With a free account you can claim your organisation, keep its public profile up to date (description, website, sector, logo, and more), and invite colleagues. Your listings stay on Spacegraph whether or not you become a partner. To correct a listing, send the details through the contact page and we'll update it for you.

Partnership is a paid plan for providers who want to manage their listings themselves. As a partner you can:

  • Edit your listings and add new ones in My Solutions.
  • Add key outcomes, testimonials, case studies, and documents such as datasheets to your solution pages.
  • Receive every buyer enquiry in My Leads, and have new ones delivered to your own systems by webhook, Zapier catch hook, or email.
  • Show the Spacegraph Partner badge on your listings.
  • Appear in the sample of solutions that visitors see in the Marketplace before they sign in.

Partnership doesn't change where your solutions rank in search results, or whether the AI Compass recommends them to signed-in users. Complete, accurate listing data is what helps every provider get found. The Partner Terms set out the full conditions.

To become a partner, an owner or admin of your organisation opens Partner in the sidebar. The page shows the plans, their prices, and any revenue share. Choose a plan, add your company details, accept the Partner Terms, and pay by card or SEPA Direct Debit. Your partner tools usually unlock within a minute or two. If our team has given you a special code, enter it when you choose your plan. Monthly plans have no minimum term.

6.4Add and edit listings

As a partner, you add and edit listings in My Solutions. A listing tells buyers what your product does, what satellite data it uses, and which industries and use cases it serves. The Guided setup takes you through it in steps, from the basics through classification, delivery and pricing, media, and your partner content. The Full editor shows every section on one page.

The first section of a new listing. Save a draft any time, and submit it for review when it's complete.

6.5How changes go live

A new listing starts as a draft. When it's complete, press Submit for Review. Our team checks that it's accurate, clearly written, and space-enabled: the product must use satellite data or space infrastructure. We then publish it in the Marketplace, where the AI Compass can recommend it to buyers whose needs match.

Changes to a listing that's already live don't wait for approval. Saving publishes them. Text that buyers read, such as the tagline, description, key outcomes, and testimonials, is shown in every platform language. It goes live once all the translations are ready, usually within a few minutes. Until then, visitors see the previous version. Check client names, quotes, and figures before you save, because you're responsible for what you publish. Our team reviews published content afterwards and may ask you to clarify something.

6.6What makes a listing work

Whether you edit your listings yourself or send the details to our team, the same things help buyers find you and get in touch. Name the real problem: what challenge does your product solve, and for whom? Be explicit about the satellite data: say exactly what it relies on, for example Sentinel-2 optical imagery, GNSS precise positioning, or SAR radar. Tag industries and use cases accurately so the search filters and the AI Compass can show you to the right buyers. And set the level indicators honestly, because buyers read them as a promise of what your product delivers today.

The Delivery & Integration scale on your listing. Pick the step your product covers today.

Write for buyers. Most of the people reading your listing aren't space specialists. Skip the acronyms and describe what the customer gets.

6.7Enquiries

Buyers contact you with the Request information button on your listing. As a partner, you find every enquiry in My Leads, including any that arrived before you became a partner. You can also have new enquiries delivered to your own systems by webhook, Zapier catch hook, or email. Without partnership, My Leads shows how many enquiries are waiting for you. They're kept, and you see them in full once you become a partner.

Keep your listing and organisation profile up to date. The clearer the match between what you offer and what a buyer needs, the more useful those conversations are.

Questions about claiming, partnership, or your listings? The FAQ has a section for providers, and you can reach our team on the contact page.